Overview

This diploma provides a practical foundation in core business functions and administrative practices.
It equips participants with the skills needed to support operations, coordination, and informed decision-making.

Objectives

  • Build essential knowledge of business functions, management principles, and organizational structure

  • Develop practical administrative, communication, and coordination skills

  • Strengthen analytical thinking for operational and strategic support

Outline

  • Fundamentals of business administration

  • Management principles and leadership basics

  • Organizational behavior and workplace dynamics

  • Marketing fundamentals and customer focus

  • Financial literacy and budgeting basics

  • Operations and process management

  • Business communication and reporting

  • Strategic planning and performance awareness

Outcomes

By the end of this course, learners will be able to…

  • Apply administrative and coordination skills across business functions

  • Interpret basic financial and operational information to support decisions

  • Contribute effectively to organizational performance and improvement initiatives